Assistant Vice President, Senior KYC Quality Reviewer

The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. Responsibilities: - Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards. - Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers. - Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner. - Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams. - Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues. - Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions. - Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes. - Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators. - Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications. - Exercise independent judgment and decision-making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets. ​ Qualifications: - 5-8 years of experience Education: - Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Operations - Services ------------------------------------------------------ Job Family: Business KYC ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.