Business Operations Expert

- Role Title:  Business Operations Expert - Role Type:  Contractor - Location:  Remote, global Opportunity Snapshot - Pay:  Up to $90/hour equivalent - Time per task:  ~10 hours per task - Location:  Fully remote — no geographic restrictions. Strong English required (B2 minimum, C1 preferred) - Next step:  Complete the role-specific AI interview — it’s how your expertise gets in front of the client - Your tasks:  Design realistic, multi-step business operations tasks with objective criteria for grading the output Overview: Engaging experienced operations practitioners to design the tasks that measure what AI systems can actually do. Your domain knowledge is what matters here — no prior AI experience required. The work is to turn real operational workflows into benchmark tasks: realistic, difficult, and gradable against objective criteria. If you’ve written an SOP, built a QA checklist, or trained a team against a standard, that’s the instinct this needs. Scope of Work - Design multi-step tasks drawn from real operations work — reporting, process design, workflow management — with realistic reference files and clear instructions. - Define objective grading criteria so two qualified reviewers would reach the same verdict on the same output. - Build tasks that require judgment rather than lookup: ones where the right answer depends on reading the materials correctly. - Create or source the supporting materials each task needs: spreadsheets, system exports, process documentation, operational reports. - Flag tasks that turn out to be ambiguous or ungradable instead of submitting them anyway. - Deliver approved tasks on schedule and at the required quality level. Preferred Qualifications - 5+ years of hands-on responsibility in business operations, operations reporting, process design, or workflow management — direct ownership of the work, not supervisory-only or adjacent exposure. - Experience creating or applying structured standards: SOPs, QA checklists, process documentation, service level definitions, or training assessments. - Strong Excel capability and comfort reasoning across multiple documents at once. - Strong English, written and spoken — B2 minimum, C1 preferred. - AI or LLM evaluation experience is a plus, but not required. How the selection process works - Apply and complete the screening questions - Complete the AI interview for this role. - Onboarding — our Talent Ops team will get you set up A very attractive and competitive package is offered.