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Dispatcher
Global Channel Management, Inc. · Allentown, PA, United States
On-site / hybridOther 3384 days ago
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About the job
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications:
Experience
in extreme multi-tasking and prioritization a must.Computer literacy
with working knowledge of Windows based computer applications. Strong
oral and written communication skills.Ability to handle a high volume of
customer calls. Must pass pre-employment drug screen and back ground
check.
Responsibilities:
Provide
a variety of administrative and dispatching duties to service
department. Receive, prioritize and assign customer calls to service
technicians.Close and open calls utilizing on-line dispatching
system.Coordinate and schedule inspections.Maintain extensive service
contract filing system.Provide back up in other departments during
employee absences.
$16/hr
CTH