Forward Deployed Engineer

About the role We’re looking for a founding  Forward Deployed Engineer  to join our founding team and lead the adoption of Finto’s AI-powered automation for some of the world’s largest enterprises. You’ll be the trusted partner guiding finance teams through onboarding, integration, and - most importantly - putting AI directly into their hands so they can radically reduce manual work and unlock new levels of productivity. This is not a typical customer success role - its a technical, customer-facing role. You’ll focus on the time to value including data-set-up, workflow design, and change management. You’ll work closely with our founders to make sure customers embrace AI as a core part of their daily job. We’re headquartered in Munich, with roots in San Francisco through Y Combinator. What you’ll do - Lead enterprise customers from contract signature through full-scale adoption, ensuring successful rollout and long-term expansion. - Work directly with finance teams to redesign critical processes, embedding AI where it creates the most business value. - Partner closely with customers to deeply understand their ERP environment, data structures, accounting workflows, and success metrics. - Serve as the bridge between customers and our engineering team - gathering requirements, translating feedback into product insights, and surfacing unmet needs. - Analyze AI performance using evals, with a strong affinity for SQL and working with complex, real-world customer data - Build playbooks, onboarding frameworks, and training materials to create a scalable foundation for customer success Requirements What we’re looking for - 2-3+ years in solution engineering, consulting, or forward deployed engineering with enterprise customers. - Experience driving adoption of complex software, ideally AI-powered or automation platforms. Familiarity with finance operations, APIs, ERP systems, or accounting workflows is a strong plus. - Exceptional communication skills - able to train, inspire, and win over buyers, key users, IT leaders and your team members - Proven ability to lead change management initiatives and help teams adopt new ways of working - Hands-on problem-solver with a proactive, can-do approach. - Thrives in fast-paced, early-stage environments with high autonomy. - Passion for making AI a practical, everyday tool for real people. Benefits - Competitive salary - \Career-defining growth: Big ambitions mean rapid progression, expanding responsibilities, and access to our San Francisco & YC network. - Competitive pay & meaningful equity: Share in the upside of a YC-backed, fast-scaling company. - 25 vacation days + 2 fixed “company recharge days.” - Twice-yearly team offsites and hacker weeks in Europe or San Francisco.