Founding Product Designer

ABOUT THE ROLE As the first full-time designer at a seed-stage AI customer service SaaS company, you will own the end-to-end design process for an AI-first B2B product. You will work directly with customers and alongside product and engineering teammates to shape core experiences and help the product grow. WHAT YOU'LL DO - Talk with customers to understand their needs and design solutions that address real problems. - Own the design process for new features, from early concepts through launch. - Identify AI product opportunities, develop concepts, and prototype ideas with customers. - Create intuitive interfaces for AI-first workflows where traditional UI patterns may not apply. - Partner closely with engineers to ship high-quality features quickly. WHAT WE'RE LOOKING FOR - At least 3 years of experience on product design teams. - Experience collaborating with software engineers and enough technical understanding to discuss trade-offs pragmatically. - Hands-on familiarity with AI or LLMs and a strong interest in building AI-native software. - Proficiency with prototyping and design tools such as Lovable, V0, Figma Make, and Figma. - Experience conducting customer interviews or using customer feedback to shape products. - A track record of designing products with direct business impact and collaborating across product and engineering. - A portfolio included with your CV, ideally showing software UX/UI work, fast iteration, and customer-centered design. COMPENSATION & BENEFITS The salary range is $85,000 to $160,000 USD annually. Visa sponsorship is available. LOCATION This is an on-site role based in Berlin, Germany.