Founding Product Designer

ABOUT THE ROLE Join an early-stage AI customer service software team as its first full-time designer. You will own the product design process, work directly with customers, and help shape approachable experiences for AI-powered business workflows. WHAT YOU'LL DO - Work with customers to understand their needs and design solutions that address real problems. - Own design end to end for new features, from discovery and concepts through delivery. - Identify opportunities for AI-powered product experiences and build prototypes with customer input. - Create intuitive interfaces for workflows where traditional software patterns may not be the best fit. - Partner closely with engineers to ship useful, high-quality features quickly. WHAT WE'RE LOOKING FOR - At least 3 years of experience in product design teams, with a portfolio demonstrating your work. - Experience collaborating with software engineers and a practical understanding of technical concepts and implementation trade-offs. - Experience conducting customer interviews or using customer feedback to guide product development. - A track record of designing products with direct business impact, ideally in B2B SaaS or an early-stage software company. - Some exposure to AI or large language models and a strong interest in building AI-native software. - Proficiency with prototyping and design tools such as Figma, Lovable, V0, or Figma Make. COMPENSATION & BENEFITS Annual base salary is $85,000 to $160,000 USD. Visa sponsorship is available. LOCATION This is an on-site role based in Berlin, Germany.