Member of Technical Staff, Forward Deployed

ABOUT THE ROLE Join a small, senior team building AI agents for industrial operations. As a forward-deployed engineer, you will work directly with customers to integrate and launch the product in their environments, then bring field learnings back to the product team. WHAT YOU'LL DO - Embed with customers to onboard data, run demos and proofs of concept, and deploy the product across their plants. - Build and tailor integrations with SCADA, PLCs, historians, MES, and ERP or CMMS systems. - Design clear, focused interfaces for industrial operators. - Lead workshops and training sessions to support customer adoption. - Translate customer feedback and field observations into actionable product improvements. WHAT WE'RE LOOKING FOR - Three or more years of full-stack engineering experience, including work with enterprise customers and translating their needs into technical solutions. - Proficiency in Go and TypeScript, with production experience building LLM-powered applications and backend systems. - Hands-on experience with Docker, AWS or Azure, graph databases such as Neo4j, and data ingestion pipelines. - Experience with relevant tools and technologies such as Node.js, React, Postgres, and LLM APIs. - Familiarity with industrial systems and workflows is valuable, including SCADA, PLCs, historians, MES, and ERP or CMMS platforms. - Strong communication skills and willingness to travel regularly to customer sites. COMPENSATION & BENEFITS Base salary range: $180,000 to $350,000 USD annually. LOCATION On-site in New York, New York, United States. Regular travel to customer sites is expected.