Network Management Operations Tech

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Monitors reliability of network infrastructure and operating systems on multiple platforms. Diagnoses and repairs problems. Usually requires a 2 year degree. 1-5 years of experience Entry level scripting experience in JavaScript, Perl, Python, or any scripting language, developing ad hoc reports, or network maintenance tools.†Specialist, Network Operations will provide 24x7 network management and analysis for the  FTTP voice and data network. Responsibilities include but are not limited to:  Evaluation of FTTP network performance data Trouble ticket management, OASIS flash management, & processing escalations Identifying initial fault isolation including triage and technical support to CO and outside plant technicians  Participates in staffing a 24 hour FTTP Network Management Center to ensure  customer satisfaction, network quality, and cost goals are met  Resolves network problems and outages and takes actions to improve network performance  Interact with National Operations, Network Operations and National Services to restore customer impacting conditions The candidate must be able to work any of the three shifts and rotate based on needs of the business. Weekends, holidays, and overnight work may be required. The candidate will demonstrate knowledge of TDM and VOIP voice technologies, data related technologies including VOIP, broadband networking, gigabit networking, and VOD technologies. Knowledge of basic routing protocols and internal system tools (vRepair, IVAPP, TACACS, INMS, OASIS, & MASTARS) is highly desired. Must have Entry level scripting experience in JavaScript, Perl, Python, or any scripting language, developing ad hoc reports, or network maintenance tools $35/hr temporary