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Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)
Bosch Group · Mirków, Województwo dolnośląskie, Poland
On-site / hybridCustomer Success / Support Today
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About the job
Skills mentioned in this posting (1)
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Ready to start your career? Join Bosch and be part of a team that's shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you're passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let's create the future together!
We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling , gaining hands-on experience in a real corporate IT environment while working closely with experienced specialists.
This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.
Your responsibilities:
- Support the IT Help Desk in day-to-day operations
- Assist with fleet management and basic IT asset handling
- Provide LAN-related support and basic network troubleshooting
- Handle and resolve IT support tickets under supervision
- Support end users with workplace consulting and basic IT issues
- Assist with setup, handling, and maintenance of small IT equipment
- Ensure timely and customer-oriented support, even under time pressure
- Being a current Student of IT field
- Availability for work min 30h per week
- Basic knowledge of LAN / networking
- Basic computer hardware knowledge
- Familiarity with Windows 10 and Windows 11
- Basic troubleshooting skills
- Interest in workplace IT support and user assistance
- Ability to work with people and a customer-oriented mindset
- Ability to work under time pressure and manage priorities
- Fluent Polish
- English at minimum B2 level
Work mode: on-site, at the Office
Benefits that we offer:
- Cooperation based on a civil-law contract (minimum 6 months)
- Access to a modern office in Mirków
- Flexible scheduling of task delivery, allowing you to combine it with your studies
- Practical knowledge sharing within international team
- Learning and mentoring support from best Experts in the field
- A dynamic work environment with a friendly atmosphere
- Prepaid Lunch Card Pluxee
- Special offer for MultiSport Student
- Additional 5 paid days of break granted after 6 months of cooperation