Senior Forward Deployed Engineer, Operate

ABOUT THE ROLE Join a healthcare AI team delivering production AI agent systems for healthcare organizations. You will own technical delivery from early client discussions through implementation and ongoing support, while bringing field learnings back into the platform. WHAT YOU'LL DO - Lead client engagements from pre-sales demonstrations and requirements gathering through architecture, integration, launch, and post-launch support. - Design and build production AI agent systems that integrate with healthcare platforms such as EHR and EMR systems, claims, specialty pharmacy, and CRM tools while meeting HIPAA requirements. - Run technical working sessions and present recommendations to executive stakeholders, including leaders at health systems and insurers. - Make independent decisions on system architecture, integration scope, tools, and implementation approach. - Share insights from deployments with product teams and develop reusable components for future implementations. WHAT WE'RE LOOKING FOR - Five to fifteen years of software engineering experience, with a record of building and owning production systems end to end. - Experience designing complete system architectures and producing architecture diagrams. - Experience putting LLM systems or AI agents into production, including evaluation, guardrails, and monitoring. - Background owning technical delivery for clients, including pre-sales, scoping, integration, and post-sale support, with strong client communication and executive presence. - Healthcare or life sciences experience, such as health insurance, patient services, specialty pharmacy, clinical operations, or compliance and HIPAA. - Fluency with JavaScript, Node.js, TypeScript, Python, Next.js, and React, plus cloud infrastructure such as AWS or GCP. - Experience with production data or machine learning pipelines, ETL/ELT, document ingestion, PostgreSQL, Redis, WebSockets, Docker, CI/CD, LLM orchestration, or vector stores is relevant. - Must be a U.S. citizen or Green Card holder. Visa sponsorship is not available. COMPENSATION & BENEFITS Base salary: $170,000 to $205,000 annually. Visa sponsorship is not available. LOCATION Remote within the United States, with New York as the primary location.