Trading Application Support Engineer - New York City, USA

📍 Based in New York City, United States (no remote) 📄 Talan can sponsor French, Canadian, Mexican, and Australian citizens for a U.S. work permit We are seeking a talented Application Support Analyst to join our team and provide global production support for critical trading platforms across FX and ETD (Exchange-Traded Derivatives). This role is based on the trading floor , directly interfacing with traders, quants, and sales teams. You will act as the primary IT contact for daily operations and help ensure the stability, performance, and reliability of front-office applications. Role and responsibilities - Provide hands-on technical and functional support for FX and Derivatives trading platforms, including algorithmic trading tools and order routing systems. - Monitor platform stability and performance, ensuring high availability, low latency, and reliable connectivity to markets - Act as the first point of contact for incidents, resolving production issues and coordinating with traders, developers, infrastructure teams, and external vendors. - Manage application releases, deployments, and post-rollout validation to ensure seamless integration into production environments. - Support client FIX connectivity, OMS/EMS workflows, and post-trade STP processes. - Work closely with engineering teams to drive system improvements, enhance platform resilience, and optimize functional capabilities. - Participate in change management activities, including planning, documentation, and coordination of production updates. - Contribute to team knowledge sharing, maintain up-to-date documentation, and follow global best practices for application support. #LI-MNRK Qualifications - Master’s degree in Computer Science, Engineering, Finance, or Quantitative Finance. - Minimum 2.5 years of post-graduate experience in the financial industry. - Ideally a solid understanding of financial markets, especially FX and Derivatives . - Experience with FIX protocol , Linux , scripting (e.g., Bash/Python), and network protocols. - Knowledge of algorithmic trading, pricing engines, and market connectivity. - Familiarity with OMS/EMS platforms, STP flows, and post-trade environments. - Strong understanding of incident/problem resolution, release management, and stakeholder coordination. - Analytical, detail-oriented, and solution-focused mindset. - Able to perform under pressure in a fast-paced trading environment. Company’s Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including: - 💵 The salary range for this role is US$100,000 - US$140,000 - 💸401(k) retirement plan with company matching - 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) - 📴8 paid holidays + 5 sick days + 2 personal days per year - ❤️‍🩹Company health, dental, and vision insurance plans + FSA - 🦺Voluntary STD and LTD - 🚍 Commuter/transit benefits All your information will be kept confidential according to EEO guidelines.